ServiceNow Architecture
The only real mistake is the one from which we learn nothing.
~Henry Ford
ServiceNow (Now) Platform Architecture Overview
- Advanced High Availability Architecture
- https://blogs.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white-paper/wp-sn-advanced-high-availability-architecture.pdf
- Securing the Now Platform
- https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/ebook/ebk-how-servicenow-delivers-safe-and-secure-cloud-services.pdf
- ServiceNow trades MariaDB for RaptorDB (PostgreSQL)
- https://www.techzine.eu/news/data-management/119846/servicenow-trades-mariadb-for-raptordb-postgresql/
- Need-to-know Principle Implementation
- https://www.servicenow.com/community/now-platform-articles/need-to-know-principle-implementation/tac-p/3141082
- Integration Design - How to choose the best pattern to integrate ServiceNow with other systems
- https://www.servicenow.com/community/architect-blog/integration-design-how-to-choose-the-best-pattern-to-integrate/ba-p/2874114
- A mature Development and Deployment Process (by Sascha Wildgrube, Principal Technical Consultant, ServiceNow)
- https://www.wildgrube.com/download/A%20mature%20Development%20and%20Deployment%20Process.pdf
- Caching Approaches for higher Performance
- https://www.servicenow.com/community/developer-articles/caching-approaches-for-higher-performance/ta-p/2716224
- Data archiving
- https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/database-rotation/concept/c_ArchiveData.html
- Difference between REST & SOAP Integration in ServiceNow
- https://www.servicenow.com/community/developer-forum/difference-between-rest-amp-soap-integration-in-servicenow/m-p/3082461
- Improve performance: database indexes and slow queries
- https://www.servicenow.com/community/developer-blog/improve-performance-database-indexes-and-slow-queries/ba-p/2289671