Core ServiceNow Tables Categorized by Module

Core ServiceNow Tables Categorized by Module

The mere formulation of a problem is far more often essential than its solution, which may be merely a matter of mathematical or experimental skill. To raise new questions, new possibilities, to regard old problems from a new angle requires creative imagination and marks real advances in science.

~Albert Einstein

Agile Development

Table Label Table Name Parent Table Module Name Is Extendable
Enhancement rm_enhancement task Agile Development Yes
Story rm_story task Agile Development Yes
Epic rm_epic task Agile Development Yes
Feature rm_feature task Agile Development Yes

CMDB

Table Label Table Name Parent Table Module Name Is Extendable
cmdb_ci cmdb_ci None CMDB Yes
Computer cmdb_ci_computer cmdb_ci CMDB Yes
Server cmdb_ci_server cmdb_ci_computer CMDB Yes
Windows Server cmdb_ci_win_server cmdb_ci_server CMDB Yes
Linux Server cmdb_ci_linux_server cmdb_ci_server CMDB Yes
Application cmdb_ci_appl cmdb_ci CMDB Yes
Database cmdb_ci_database cmdb_ci CMDB Yes
Service cmdb_ci_service cmdb_ci CMDB Yes
Business Service cmdb_ci_business_service cmdb_ci_service CMDB Yes
CI Relationship cmdb_rel_ci None CMDB No

Change Management

Table Label Table Name Parent Table Module Name Is Extendable
Change Request change_request task Change Management Yes
Change Task change_task task Change Management Yes

Customer Service

Table Label Table Name Parent Table Module Name Is Extendable
Case sn_customerservice_case task Customer Service Yes

Demand Management

Table Label Table Name Parent Table Module Name Is Extendable
Demand dmn_demand task Demand Management Yes

Flow Designer

Table Label Table Name Parent Table Module Name Is Extendable
Flow Context sys_flow_context None Flow Designer No

Global

Table Label Table Name Parent Table Module Name Is Extendable
Task task None Global No

Governance, Risk, Compliance

Table Label Table Name Parent Table Module Name Is Extendable
Issue issue task Governance, Risk, Compliance Yes
Policy Exception policy_exception task Governance, Risk, Compliance Yes

HR Service Delivery

Table Label Table Name Parent Table Module Name Is Extendable
HR Case sn_hr_core_case task HR Service Delivery Yes
HR Profile sn_hr_core_profile None HR Service Delivery No

Import Sets

Table Label Table Name Parent Table Module Name Is Extendable
Import Set sys_import_set None Import Sets No
Transform Map sys_transform_map None Import Sets No
Data Source sys_data_source None Import Sets No
Import Log sys_import_log None Import Sets No

Incident Management

Table Label Table Name Parent Table Module Name Is Extendable
Incident incident task Incident Management Yes

IntegrationHub

Table Label Table Name Parent Table Module Name Is Extendable
Spoke sys_spoke None IntegrationHub No
Connection Alias sys_connection_alias None IntegrationHub No

Knowledge Management

Table Label Table Name Parent Table Module Name Is Extendable
Knowledge Article kb_knowledge None Knowledge Management No
Knowledge Base kb_knowledge_base None Knowledge Management No

Performance Analytics

Table Label Table Name Parent Table Module Name Is Extendable
Indicator pa_indicator None Performance Analytics No
Indicator Source pa_sources None Performance Analytics No

Problem Management

Table Label Table Name Parent Table Module Name Is Extendable
Problem problem task Problem Management Yes
Problem Task problem_task task Problem Management Yes

Project Portfolio Management

Table Label Table Name Parent Table Module Name Is Extendable
Project pm_project task Project Portfolio Management Yes
Project Task pm_project_task task Project Portfolio Management Yes

Risk Management

Table Label Table Name Parent Table Module Name Is Extendable
Risk risk task Risk Management Yes

Security Incident Response

Table Label Table Name Parent Table Module Name Is Extendable
Security Incident sn_si_incident task Security Incident Response Yes

Service Catalog

Table Label Table Name Parent Table Module Name Is Extendable
Request sc_request task Service Catalog Yes
Requested Item sc_req_item task Service Catalog Yes
Catalog Task sc_task task Service Catalog Yes
Catalog Item sc_cat_item None Service Catalog No
Catalog Category sc_category None Service Catalog No
Service Catalog sc_catalog None Service Catalog No

Service Level Management

Table Label Table Name Parent Table Module Name Is Extendable
SLA Definition contract_sla None Service Level Management No
Task SLA task_sla None Service Level Management No

System Definition

Table Label Table Name Parent Table Module Name Is Extendable
Business Rule sys_script None System Definition No
Script Include sys_script_include None System Definition No
Attachment sys_attachment None System Definition No
Attachment Document sys_attachment_doc None System Definition No
Dictionary Entry sys_dictionary None System Definition No
Table sys_db_object None System Definition No

System Logs

Table Label Table Name Parent Table Module Name Is Extendable
Audit sys_audit None System Logs No
Log syslog None System Logs No

System Mailboxes

Table Label Table Name Parent Table Module Name Is Extendable
Email sys_email None System Mailboxes No

System Notification

Table Label Table Name Parent Table Module Name Is Extendable
Email Template sys_email_template None System Notification No
Notification sysevent_email_action None System Notification No

System Policy

Table Label Table Name Parent Table Module Name Is Extendable
Event sysevent None System Policy No

System Properties

Table Label Table Name Parent Table Module Name Is Extendable
System Property sys_properties None System Properties No

System UI

Table Label Table Name Parent Table Module Name Is Extendable
Client Script sys_script_client None System UI No
UI Policy ui_policy None System UI No
UI Action sys_ui_action None System UI No

User Administration

Table Label Table Name Parent Table Module Name Is Extendable
User sys_user None User Administration No
Group sys_user_group None User Administration No
Group Member sys_user_grmember None User Administration No
Role sys_user_role None User Administration No
User Role sys_user_has_role None User Administration No

Vulnerability Response

Table Label Table Name Parent Table Module Name Is Extendable
Vulnerability sn_vul_vulnerability task Vulnerability Response Yes

Workflow

Table Label Table Name Parent Table Module Name Is Extendable
Workflow wf_workflow None Workflow No
Workflow Context wf_context None Workflow No