Core ServiceNow Tables Categorized by Module
The mere formulation of a problem is far more often essential than its solution, which may be merely a matter of mathematical or experimental skill. To raise new questions, new possibilities, to regard old problems from a new angle requires creative imagination and marks real advances in science.
~Albert Einstein
Agile Development
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Enhancement | rm_enhancement | task | Agile Development | Yes |
Story | rm_story | task | Agile Development | Yes |
Epic | rm_epic | task | Agile Development | Yes |
Feature | rm_feature | task | Agile Development | Yes |
CMDB
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
cmdb_ci | cmdb_ci | None | CMDB | Yes |
Computer | cmdb_ci_computer | cmdb_ci | CMDB | Yes |
Server | cmdb_ci_server | cmdb_ci_computer | CMDB | Yes |
Windows Server | cmdb_ci_win_server | cmdb_ci_server | CMDB | Yes |
Linux Server | cmdb_ci_linux_server | cmdb_ci_server | CMDB | Yes |
Application | cmdb_ci_appl | cmdb_ci | CMDB | Yes |
Database | cmdb_ci_database | cmdb_ci | CMDB | Yes |
Service | cmdb_ci_service | cmdb_ci | CMDB | Yes |
Business Service | cmdb_ci_business_service | cmdb_ci_service | CMDB | Yes |
CI Relationship | cmdb_rel_ci | None | CMDB | No |
Change Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Change Request | change_request | task | Change Management | Yes |
Change Task | change_task | task | Change Management | Yes |
Customer Service
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Case | sn_customerservice_case | task | Customer Service | Yes |
Demand Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Demand | dmn_demand | task | Demand Management | Yes |
Flow Designer
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Flow Context | sys_flow_context | None | Flow Designer | No |
Global
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Task | task | None | Global | No |
Governance, Risk, Compliance
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Issue | issue | task | Governance, Risk, Compliance | Yes |
Policy Exception | policy_exception | task | Governance, Risk, Compliance | Yes |
HR Service Delivery
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
HR Case | sn_hr_core_case | task | HR Service Delivery | Yes |
HR Profile | sn_hr_core_profile | None | HR Service Delivery | No |
Import Sets
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Import Set | sys_import_set | None | Import Sets | No |
Transform Map | sys_transform_map | None | Import Sets | No |
Data Source | sys_data_source | None | Import Sets | No |
Import Log | sys_import_log | None | Import Sets | No |
Incident Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Incident | incident | task | Incident Management | Yes |
IntegrationHub
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Spoke | sys_spoke | None | IntegrationHub | No |
Connection Alias | sys_connection_alias | None | IntegrationHub | No |
Knowledge Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Knowledge Article | kb_knowledge | None | Knowledge Management | No |
Knowledge Base | kb_knowledge_base | None | Knowledge Management | No |
Performance Analytics
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Indicator | pa_indicator | None | Performance Analytics | No |
Indicator Source | pa_sources | None | Performance Analytics | No |
Problem Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Problem | problem | task | Problem Management | Yes |
Problem Task | problem_task | task | Problem Management | Yes |
Project Portfolio Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Project | pm_project | task | Project Portfolio Management | Yes |
Project Task | pm_project_task | task | Project Portfolio Management | Yes |
Risk Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Risk | risk | task | Risk Management | Yes |
Security Incident Response
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Security Incident | sn_si_incident | task | Security Incident Response | Yes |
Service Catalog
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Request | sc_request | task | Service Catalog | Yes |
Requested Item | sc_req_item | task | Service Catalog | Yes |
Catalog Task | sc_task | task | Service Catalog | Yes |
Catalog Item | sc_cat_item | None | Service Catalog | No |
Catalog Category | sc_category | None | Service Catalog | No |
Service Catalog | sc_catalog | None | Service Catalog | No |
Service Level Management
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
SLA Definition | contract_sla | None | Service Level Management | No |
Task SLA | task_sla | None | Service Level Management | No |
System Definition
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Business Rule | sys_script | None | System Definition | No |
Script Include | sys_script_include | None | System Definition | No |
Attachment | sys_attachment | None | System Definition | No |
Attachment Document | sys_attachment_doc | None | System Definition | No |
Dictionary Entry | sys_dictionary | None | System Definition | No |
Table | sys_db_object | None | System Definition | No |
System Logs
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Audit | sys_audit | None | System Logs | No |
Log | syslog | None | System Logs | No |
System Mailboxes
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
sys_email | None | System Mailboxes | No |
System Notification
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Email Template | sys_email_template | None | System Notification | No |
Notification | sysevent_email_action | None | System Notification | No |
System Policy
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Event | sysevent | None | System Policy | No |
System Properties
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
System Property | sys_properties | None | System Properties | No |
System UI
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Client Script | sys_script_client | None | System UI | No |
UI Policy | ui_policy | None | System UI | No |
UI Action | sys_ui_action | None | System UI | No |
User Administration
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
User | sys_user | None | User Administration | No |
Group | sys_user_group | None | User Administration | No |
Group Member | sys_user_grmember | None | User Administration | No |
Role | sys_user_role | None | User Administration | No |
User Role | sys_user_has_role | None | User Administration | No |
Vulnerability Response
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Vulnerability | sn_vul_vulnerability | task | Vulnerability Response | Yes |
Workflow
Table Label | Table Name | Parent Table | Module Name | Is Extendable |
Workflow | wf_workflow | None | Workflow | No |
Workflow Context | wf_context | None | Workflow | No |